Is Ignoring Customers on Social Media a Strategy? @CBS UnderCover Boss Case Study What should a brand do when social media crisis hits? Is ignoring tv viewers an option for brands? Social media has given consumers, viewers, partners and stakeholders a new platform to speak their mind. http://traffic.libsyn.com/socialzoomfactor/SZF_089_Stop_Ignoring_Final_mixdown.mp3
let’s get social!